Terms & Conditions

Terms and Conditions

COVID 19 UPDATE:

Due to Covid 19, we have been seeing extended wait periods of around fifteen (15) to twenty (20) Business days from the time of purchase in worst cases.


We appreciate your business and look forward to doing more business with you in the near future! Most items take on average of two (2) to eight (8) weeks to ship after payment is made and has cleared. Shipping times and speed will very on shipping carrier and MntRider Design will not be held liable for shipping times exceeding suggested time frame due to unenforced circumstances. 

 

 

MntRider Design Wide Body Kits, just like any other wide body kit, will NOT seem to fit correctly UNTIL the vehicle has been properly prepped and cut for installation! We require any and all installation of our products to be installed by a licensed and experienced auto body, collision, or auto repair shop. If installation is attempted by a person/s not licensed, it will void all warranty by manufacture, this also includes prefitment checks as well. If your “professional” shop has simply taped your wide body kit to your vehicle, then claims that our product has horrible fitment and is defective, they aren’t so professional. Prompt after this, they claim they can “might be able to fit it” but no guarantee that it will match their quality of standards, RUN! We replace, FREE OF CHARGE, any defective parts, but we can not replace defective shops! All we can do is you a screen shot of our terms and conditions when you send us a message showing us your Kit simply taped to our vehicle proclaiming our product is defective and has HORRIBLE fitment! The quality of our product goes above and beyond any of our competitors! The quality of installation of our product to your vehicle is purely based on the experience, professionalism, and attention to detail by the shop of your choice!

 

All sales are subject to a 30% restocking fee on all items within 7 days of the time purchase is made, unless it’s a custom order. There are NO refunds on custom orders or orders older than 7 days from time of purchase.

 

 

For replacement parts due to shipping or manufacture defects, once the returning item is sent back for product inspection or replacement. The manufacturer will issue any replacement parts and reimbursement of shipping fees. There are no refund for damaged product due to shipping or manufacture defects without inspection. Buyers are responsible to ship back the merchandise, if items are deemed to be damaged by shipping or manufacture defected, the buyer will be reimbursed for their shipping and damaged or manufacture defective items will be replaced and shipped back to the buyer free of charge! If it a custom order, there are no refunds at all! MntRider Design is not responsible for any and all additional charges for custom fees.

 

 

Purchasing any item, buyer is accepting our terms and conditions. We reserve the rights to deny business with any new or reoccurring customer.